# PRIVACY POLICY
**Last Updated:** June 2026
Welcome to **Ayuviq** ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how Ayuviq collects, uses, stores, and protects information when you use our WhatsApp Automation Software-as-a-Service (SaaS) platform and related services.
## 1. Company Information
**Business Name:** Ayuviq
**Email:** [maxprodisplaysdigital@gmail.com](mailto:maxprodisplaysdigital@gmail.com)
**Location:** India
## 2. Information We Collect
We may collect the following information:
### A. Account Information
* Name
* Email address
* Mobile number
* Company name
* Billing details
### B. WhatsApp Data
When you connect your WhatsApp Business Account to our platform, we may process:
* Phone numbers
* Message content
* Contact information
* Conversation history
* Media files shared through WhatsApp
### C. Technical Information
* IP address
* Browser type
* Device information
* Operating system
* Log files
* Usage analytics
## 3. How We Use Information
We use collected information to:
* Provide WhatsApp automation services
* Deliver chatbot and CRM functionalities
* Manage user accounts
* Process payments and subscriptions
* Provide customer support
* Improve platform performance
* Detect fraud, abuse, and security incidents
* Comply with legal obligations
## 4. Data Processing
Ayuviq acts as a technology service provider. Customer data processed through our platform remains the property of the respective customer.
We process data solely for providing requested services and according to customer instructions.
## 5. Third-Party Services
Our platform may integrate with:
* Meta WhatsApp Business Platform
* Payment gateways
* Cloud hosting providers
* Analytics services
* CRM and marketing tools
These third parties may process information according to their own privacy policies.
## 6. Data Security
We implement reasonable technical and organizational security measures to protect information from:
* Unauthorized access
* Disclosure
* Alteration
* Loss
* Misuse
However, no internet transmission or electronic storage system is completely secure.
## 7. Data Retention
We retain information only as long as necessary for:
* Providing services
* Legal compliance
* Resolving disputes
* Enforcing agreements
Upon account termination, data may be deleted or anonymized unless retention is required by law.
## 8. User Rights
Subject to applicable laws, users may request:
* Access to their personal information
* Correction of inaccurate information
* Deletion of personal information
* Restriction of processing
* Withdrawal of consent where applicable
Requests may be submitted via email.
## 9. Cookies and Tracking
Our website and platform may use cookies and similar technologies to:
* Maintain user sessions
* Analyze platform usage
* Improve user experience
* Enhance security
Users may manage cookies through browser settings.
## 10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
## 11. Compliance with Laws
We strive to comply with applicable Indian laws, including:
* Information Technology Act, 2000
* Digital Personal Data Protection Act, 2023 (where applicable)
* Other relevant regulations governing data protection and electronic communications
## 12. WhatsApp and Meta Compliance
Ayuviq is an independent software provider and is not owned, operated, endorsed, or sponsored by WhatsApp or Meta unless expressly stated.
Users are responsible for ensuring that their use of our platform complies with WhatsApp Business Platform policies and applicable laws.
## 13. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.
## 14. Contact Us
For privacy-related inquiries, please contact:
**Ayuviq**
Email: [maxprodisplaysdigital@gmail.com](mailto:maxprodisplaysdigital@gmail.com)
By using our services, you acknowledge that you have read and understood this Privacy Policy.